Privacy Policy UW1N –
Member Data Protection and Privacy

1Introduction

UW1N takes every member's privacy seriously. We recognise that your personal data is a trust that must be handled with full responsibility. This Privacy Policy is designed to ensure you fully understand how the information you provide to us is managed, protected, and used.

As an online betting platform operating in Malaysia, UW1N complies with all applicable data protection legislation. We do not take lightly the trust you place in us every time you register, log in, or make a transaction on this platform.

This policy applies to all users of the platform UW1N, covering our website, mobile app, and all other service channels we operate. If you have any questions after reading this policy, our team is ready to help.

2Types of Information We Collect

UW1N only collects information that is strictly necessary to deliver our services safely and effectively. Generally, the data we collect falls into three categories:

A. Information you provide directly:

• Full name as per identity card
• Date of birth and ID card number (for KYC verification)
• Email address and mobile phone number
• Residential address
• Bank account or e-wallet details for deposit and withdrawal purposes
• Supporting documents such as a copy of your MyKad or bank statement

B. Information collected automatically:

• Your device's IP address
• Web browser type and version
• Device operating system
• Game activity and transaction log data
• Platform access time and date

C. Information from third parties:

• Verification data from payment service providers
• Identity verification information from accredited KYC bodies

3How We Use Your Information

Every piece of data we collect has a clear purpose. UW1N does not use your information for purposes other than those stated below:

4Sharing Information With Third Parties

UW1N does not sell, rent, or disclose your personal data to any third party without legitimate grounds. However, in certain situations, we may need to share limited information with the following parties:

• Payment service providers — Information required to process your deposits and withdrawals is securely shared with the relevant bank or e-wallet provider.
• KYC providers — Identity verification documents are shared with the party conducting KYC checks on behalf of UW1N.
• Authorities and regulatory bodies — We are obligated to disclose certain information if required by law or a competent authority.
• Technical infrastructure providers — Companies providing server hosting and cybersecurity services may have limited access to data for operational purposes only.

All third parties involved are required to comply with data protection standards no less stringent than our own policy UW1N itself. We ensure that every instance of data sharing is protected by a binding confidentiality agreement.

5Data Encryption and Security

Protecting your data is a technical priority UW1N. We use multiple layers of protection to ensure your information cannot be accessed by unauthorized parties:

• 256-bit SSL/TLS Encryption — All data transmitted between your device and UW1N's servers is encrypted using industry-standard SSL/TLS protocols.
• Secure password storage — Your password is stored in hashed form that cannot be decrypted, not as plain text.
• Two-factor authentication (2FA) — An additional security layer is available to protect your account from unauthorised access.
• Continuous security monitoring — Our systems are monitored 24/7 to detect any suspicious activity or cybersecurity threats.
• Regular penetration testing — UW1N's infrastructure undergoes regular security testing by independent experts to ensure there are no exploitable vulnerabilities.

While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to also take responsibility for your account security by not sharing your password and enabling 2FA.

6Cookies and Tracking Technologies

UW1N uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies — Required for core platform functions such as login and session management. Cannot be disabled.
• Performance cookies — Collects anonymous data on how users interact with the platform to help us make improvements.
• Preference cookies — Stores user preferences such as language and display settings to streamline repeat usage.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the platform. UW1N.

7Data Storage and Retention Period

UW1N only retains your personal data for as long as it is needed for the purposes stated in this policy, or as required by applicable law.

• Active account data — Retained for as long as your account is active and for a defined period following account closure.
• Financial transaction records — Retained for a minimum of seven years to meet legal and regulatory requirements.
• KYC Documents — Retained in accordance with time limits set by the relevant regulatory body.
• Support communication logs — Retained for three years for reference and dispute resolution purposes.

Once data is no longer needed, it will be securely deleted or destroyed using methods that ensure it cannot be recovered.

8Your Rights Over Your Personal Data

As a member UW1N, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

To exercise any of the above rights, please contact the support team UW1N. We will endeavor to process your request within 30 business days. In complex cases, this period may be extended, but we will notify you in advance.

9Children's Data and Protection of Young Users

UW1N does not intentionally collect any personal information from individuals under the age of 18. Our platform is not directed at children or minors below the stipulated age limit.

If we find that personal information has been collected from a minor without valid consent, we will take immediate action to delete that information and close the relevant account. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact us promptly.

10Changes to This Privacy Policy

UW1N reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any changes will be posted on this page with the latest update date.

For significant changes — especially those that directly affect how we manage your data — we will endeavour to notify you via in-platform notifications or your registered email. However, it remains your responsibility to review this policy periodically.

Continued use of the platform UW1N after any changes are published is considered acceptance of the updated Privacy Policy.

11Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.